These terms and conditions explain the rules for using the Dr Bet website and services and describe the relationship between the company and our users. We ask you to read them carefully before registering or placing bets. By opening an account and using the site you agree to comply with these terms and any policies we publish from time to time.
You must provide accurate personal details and keep your account information up to date. Account access is personal - do not share your username, password or payment details with anyone. You are responsible for all activity that takes place under your account and must notify support immediately if you suspect unauthorised access. We may suspend or close accounts where we reasonably suspect fraud, abuse, bonus manipulation or other breaches of these terms.
To open an account you must be at least 18 years old and legally permitted to gamble in the United Kingdom. The service is intended for players who are physically located in and resident of Great Britain. We will verify identity, age and address before you may deposit, bet or withdraw, and we may request documents to complete these checks.
Use of the site for illegal activity, money laundering, account farming, botting or other unfair practices is strictly prohibited. You must not have more than one account and you must not attempt to circumvent limits, restrictions or security measures. Any attempt to manipulate games, terms or promotions may lead to loss of winnings and account closure.
Promotions are subject to separate terms that form part of these conditions. Most offers require opt-in and a minimum deposit to qualify. Bonus funds and free spins are subject to wagering requirements, maximum bet restrictions and expiry periods. During a welcome or promotional bonus the maximum stake that contributes to wagering requirements may be limited - for example a maximum bet of £5 may apply. We reserve the right to modify or withdraw any promotion at our discretion and to refuse or reclaim bonuses in cases of abuse.
Payment methods accepted on the site are shown in the cashier. The minimum deposit and withdrawal amounts are published in your account. Deposits are normally applied to your account immediately; withdrawals are usually returned to the original payment method where possible and are subject to verification checks. Processing times and any fees depend on the method selected.
We may require proof of identity, address, source of funds or ownership of payment instruments before processing withdrawals. Large transactions or jackpot payments may require additional checks and may take longer to clear while verification is completed.
If you have a complaint please contact [email protected] with full details and any supporting evidence. We aim to resolve disputes fairly and promptly. If a matter cannot be resolved through our support channels we will inform you of further steps to escalate the complaint in line with applicable law.
We may update these terms from time to time. Material changes will be published on the site and, where appropriate, notified to account holders. Continued use of the services after changes are posted constitutes acceptance of the revised terms. If you do not accept the updated terms you should stop using the service and close your account.
References to DrBet within these terms refer to the trading name used on the site and related customer-facing services.
