This Privacy Policy explains how we collect, use and protect personal information when you create an account or use services at Dr Bet. We take your privacy seriously and set out below the types of data we process, why we use it and the choices available to you. We aim to be clear about how your information is handled and about the measures we use to keep it secure.
We collect different kinds of information to provide and improve our services. This includes personal data you give us directly, technical information from your device, and transactional data relating to your account activity.
Personal data includes your name, date of birth, postal address, email address, telephone number and proof of identity where required for verification. We also hold account credentials such as username and password and any communication you send to us.
Technical data covers device identifiers, IP address, browser type, operating system, language preferences and site interaction data. We use this information to maintain site performance, detect fraud and provide a secure service on desktop and mobile browsers.
Transactional data includes deposits, withdrawals, bet and play history, bonuses and any payments. We also record user activity such as game history, session times and support interactions to administer accounts, resolve disputes and meet regulatory obligations.
We use your data to create and manage your account, process payments, verify identity, prevent fraud, support customers and meet legal and regulatory requirements. We may also use aggregated or anonymised data for analysis and service improvement.
We protect personal information using technical and organisational measures, including encryption in transit, access controls and regular security reviews. Access to personal data is limited to staff and contractors with a legitimate need to know.
We use cookies and similar technologies to remember your preferences, support logins and improve functionality. You can manage cookie preferences through your browser or device settings, though disabling some cookies may affect site features.
You have rights to access, correct and object to the processing of personal data, subject to applicable law. You can request a copy of the personal data we hold about you, ask for inaccuracies to be corrected and request restrictions on certain processing activities.
To request access, correction or deletion of your data, contact our support team. We will respond to valid requests and carry out changes where appropriate, taking into account our need to retain certain records for legal or regulatory reasons.
We may share information with payment processors, identity verification providers, security vendors and other suppliers that support our services. We may also disclose data where required by law or to prevent fraud. Third parties are required to protect your data in line with our standards.
We review this policy from time to time and will publish any changes on our site. If material changes affect your rights we will notify you directly through your account where possible. For questions about this policy, please contact [email protected] or refer to your account settings for further options.
Where we refer to site features or support, you may also see the brand variant DrBet used across the service; both names refer to the same operations and privacy approach described here.
