At Dr Bet we take safer gambling seriously. We want play to remain fun, controlled and safe, so we offer clear tools and guidance to help you manage your activity. We encourage everyone to play only if they are 18 or over, to complete any identity checks requested, and to use the controls available if play ever feels out of hand.
Our approach is to make protective measures easy to use and straightforward to understand. We promote responsible play by providing self-service controls, timely account checks and staff support where needed. We aim to act promptly when a customer shows signs of harm and to treat every case with privacy and respect.
Players can set deposit, loss and wager limits on their account. Limits may be applied per day, week or month and are effective immediately when lowered. Raising a limit is subject to a waiting period to help prevent impulsive changes.
Session timers and reality checks help you keep track of how long you have been playing. You can activate account breaks or short time-outs to pause access for 24 hours, one week or longer when you need a break.
Setting a deposit limit is a simple way to control spend. You can choose daily, weekly or monthly limits at any time from your account settings. Decreases take effect straight away; increases normally take 24 hours to become active.
Loss limits let you cap how much you can lose in a set period. These limits work alongside deposit limits and can be adjusted through your account. They are designed to reduce harm by limiting financial exposure.
Use time limits and reality checks to reduce session length. If you feel you need a longer pause, an account break or temporary suspension can be applied to stop play for a defined period while you review your activity.
If you require a longer-term option, self-exclusion allows you to close access to your account for a set period. During self-exclusion your account will be blocked from play and you will not receive promotional messages. If you choose this option, our support team can explain the process and next steps.
Look out for warning signs such as chasing losses, borrowing to play, spending more time than intended, changes in sleep or mood, or neglecting responsibilities. If you notice these behaviours in yourself or someone else, take action early.
Set realistic limits, use reality checks, schedule breaks, avoid playing when emotional, and keep gambling as a form of leisure rather than a way to make money. Regularly review your account statements to stay aware of patterns.
If you need further help, contact organisations such as GamCare, Gambling Therapy or Gam-Anon for confidential advice and practical support. Our team can also point you towards local services and stable support options if you ask for assistance from DrBet support.
